SEPA

As SEPA comes into effect, there is the opportunity for banks with suitable geographic coverage and services to provide large multinational organizations with a one-stop banking service. As organizations move to having one master banking relationship, quality of service and speed of response will become key differentiators : availability of systems and meeting service level agreements will therefore be critical areas of investment for banks that move over to this business model.

Availability of the IT systems that support payments processing will therefore be a key competitive differentiator for the future, along with the ability to provide innovative services.